Privacy Policy
Logi Partner AS is responsible for the processing of personal data as described in this privacy policy. In this privacy policy, we explain what types of personal data we store, how we process them, and how long we retain them.
Personal data we collect and process
We process the following categories of personal data:
- Basic information: name
- Contact information: address, phone number, email address
- Customer activity: reading and action history from apps, websites, or electronic communications we send. Also, technical information about the devices you use
- Cookies: see our cookie information
Personal data is collected in most cases directly from you or generated when you use our services and products. When we collect personal data from other sources, we obtain it from the following sources:
How we use personal data
Service delivery/contract fulfillment
We use your personal data to fulfill our agreements with you, such as when you order a product or service from us. The legal basis for processing personal data for this purpose is that the processing is necessary to fulfill a contract with you.
Customer relationship management
We use your personal data to manage our customer relationship with you, such as customer service, handling complaints, and rectifying issues related to your customer account. The legal basis for processing personal data for this purpose is that the processing is necessary to fulfill a contract with you.
Analysis, business development, and service improvement
We continuously work to develop and improve our services and products. Much of this work involves analyzing various forms of personal data, such as customer activity, customer history, and account and profile information. The legal basis for processing personal data for this purpose is our legitimate interest.
Personalized user experience
We tailor the user experience and communication based on your customer relationship, and we use personal data for this. The legal basis for processing personal data for this purpose is our legitimate interest.
Sales and marketing
We use personal data in connection with sales and marketing of our products and services, for example, when you receive emails from us. The legal basis for processing personal data for this purpose is our legitimate interest. You can opt out of parts of this processing, for example, by opting out of receiving emails from us. Additionally, we may ask for your consent to use your personal data for profiling, where we infer interests and needs based on your personal data. The purpose of profiling is to make our marketing more relevant.
System monitoring, error correction, etc.
We monitor our systems for errors and issues. Part of these processes involves storing and processing personal data. The legal basis for processing personal data for this purpose is our legitimate interest.
Security, fraud detection, and criminal activities
We process personal data in our efforts to protect our users and ourselves against fraud, abuse, and criminal activities. The legal basis for processing personal data for this purpose is our legitimate interest.
Compliance with legal obligations
In some cases, we are required to process personal data to comply with other legal obligations. An example of this is information related to sales, which we are required to account for and retain under the Accounting Act. The legal basis for processing personal data for this purpose is that the processing is necessary to comply with a legal obligation imposed on us.
Your rights
- Right of access to your personal data
You can request a copy of all data we process about you. Contact us via the email address above to exercise your right of access. - Right to rectification of personal data
You have the right to ask us to correct or supplement any data that is incorrect or misleading. - Right to deletion of personal data
You have the right to have your personal data deleted without undue delay. You can request deletion of your data at any time. However, note that information we are required to retain due to other legal obligations (such as the Accounting Act) will not be deleted. - Right to restrict the processing of personal data
In some situations, you can also request that we limit the processing of your data. You can do this by managing consents or reservations in our solutions. - Right to object to the processing of personal data
If we process your data based on our tasks or a legitimate interest, you have the right to object to our processing of your data. You can do this by managing consents or reservations in our solutions. - Data portability
You have the right to receive your personal data in a structured, commonly used, and machine-readable format. Contact us via the email address above to receive your personal data.
You can complain about our processing of personal data
We hope you will notify us if you believe we are not complying with the Personal Data Act. Please first notify us through the contact or channel you have already established with us. You can also file a complaint regarding our processing of personal data. This can be done with the Norwegian Data Protection Authority (Datatilsynet).
This privacy policy is based on a privacy policy template from gdprcontrol.no.